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"Total Order
Management (TOM®)
is both a business
process model
and implementation
methodology..."
The OPD Total Order Management (TOM®) business process model and implementation methodology is a unique and proven approach with predictive results. This well documented model includes numerous best-in-class processes.
- Enhance the customer commitment process
- Improve customer service indices while addressing
the productivity and inventory issues usually associated with order
planning and delivery
- Integrate all end-to-end supply chain management
processes
- Enable pro-active e-commerce management
The process supports any model of owned or contracted manufacturing organizations and accelerates the integration of new suppliers into the collaborative supply chain.